Terms and Conditions
1. Introduction
Welcome to the website of ALTechnologies LTD (“we”, “us”, “our”). These Terms and Conditions govern the sale and supply of our custom lithium battery packs and related products. By placing an order through our website or directly with us, you agree to be bound by these Terms and Conditions.
We are a company registered in the United Kingdom:
ALTechnologies LTD
United Kingdom
📧 Email: info@altbatteries.co.uk
2. Products
- We specialise in the design and manufacture custom-made lithium battery packs (built to customer specifications)
- We supply also standard products available from our range.
- Custom-made products are designed to order and therefore may vary from project to project.
- Many of our products are built to customer specifications and are therefore unique.
- Standard products are manufactured in accordance with published specifications.
- Due to the hazardous nature of lithium batteries, all products must be used, stored, charged, and transported strictly in accordance with the safety instructions provided.
3. Orders and Acceptance
- All orders are subject to acceptance by us.
- Once accepted, we will provide an estimated lead time for manufacture and delivery.
- Because our products are made to order, we may require full or partial payment before commencing production.
4. Pricing and Payment
- All prices are stated in GBP (£) and include UK VAT where applicable.
- We reserve the right to adjust prices prior to order acceptance in case of material or component cost changes.
- Payment must be made in full by the methods we specify before shipment, unless otherwise agreed in writing.
5. Delivery
- Delivery times are estimates only. While we make every effort to meet agreed timelines, we are not liable for delays outside our reasonable control.
- Risk of loss or damage passes to you upon delivery. Ownership passes once full payment is received.
6. Returns and Cancellations
- Custom-made / bespoke products: Under the Consumer Contracts Regulations 2013, you do not have the right to cancel or return bespoke or custom-manufactured items unless they are defective.
- Non-custom products (if offered) may be returned within 14 days of receipt in their original condition, at your own cost, in accordance with UK distance selling regulations.
- If a product is defective, please contact us immediately at info@altbatteries.co.uk for assistance.
7. Warranty
- All products are supplied with a 12-month warranty covering manufacturing defects in materials or workmanship.
- The warranty does not cover damage caused by:
- Improper charging, handling, storage, or transportation.
- Use of incorrect chargers, overcharging, or over-discharging.
- Physical damage, tampering, or modification.
- Normal wear and tear, including reduction in battery capacity over time.
- This Warranty is in addition to your statutory rights under UK law.
(For full details, please refer to our Warranty Policy.)
8. Safety and Use
- Lithium batteries are classified as Dangerous Goods and require careful handling.
- You must strictly follow the charging, storing, and handling guidelines provided with your battery pack.
- We accept no liability for damage, injury, or loss resulting from misuse, negligence, or failure to follow safety instructions.
9. Limitation of Liability
- To the maximum extent permitted by law, we are not liable for:
- Indirect, incidental, or consequential damages.
- Losses caused by improper use, storage, charging, or handling.
- Business interruption, loss of profits, or data loss.
- Our total liability is limited to the purchase price of the product supplied.
10. Intellectual Property
All designs, specifications, technical documentation, and website content remain the property of ALTechnologies LTD and may not be copied, reproduced, or distributed without prior written consent.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact:
📧 info@altbatteries.co.uk
ALTechnologies LTD – United Kingdom